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Who we are

NHS staff, supporting NHS Organisations, through excellent customer care and service quality

ELFS Business Services have been working in collaboration with our colleagues in the NHS for over two decades with the provision of transactional corporate support services. Our strategy is to focus on growing our core services, introducing technology enablers and extending the services we offer to client organisations.



To provide cost efficient, high quality services through the application of experienced delivery teams and bespoke/dedicated technology solutions, enabling our clients to save money and focus their effort on supporting frontline care to patients  


To be the provider of choice for NHS Trusts and organisations for the delivery of transactional services.



  • Flexible, customer focused services to meet your specific needs and goals.
  • A team of highly motivated, professional, and experienced NHS staff to help you design and implement the best possible business solutions for your organization.
  • The latest web-enabled technologies to deliver process efficiencies.
  • Provision of actionable business intelligence through monthly balanced scorecard reporting on key performance indicators (KPIs)
  • Security in the form of comprehensive business continuity plans and procedures to ensure that your operations continue smoothly even in the event of a disruption.
  • Delivery of strong client relationships built on trust, satisfaction, and high-quality delivery
  • A cost effective and professional alternative to “in-house” solutions or other shared service providers delivering exceptional value for money

Who we are

Meet the team

Simon Miller - Managing Director Management Team

Simon Miller

Managing Director

Kathryn Brown Management Team

Kathryn Brown

Operations Director

Management Team

Carol Bradley

Head of Payroll Services

Chris Endersby Management Team

Chris Endersby

Head of Finance

Melanie Roskell Management Team

Melanie Roskell

Head of Accounts Payable

Management Team

Ed Hafeji

Head of Business Systems Support

Rebecca Rimmer Management Team

Rebecca Rimmer

Head of Business Change