We have experienced a disruption to our systems which have been determined to be the result of a national cybersecurity incident against the supplier of our computer system.
Unfortunately, this means that, at the present time, we do not have access to our Accounts Payable system and are not currently aware when full access will be restored. We are therefore unable to process invoices to allow payments to suppliers in the normal way.
We have now instigated our business continuity process which will enable us to make payments of any invoices currently approved for payment, and to allow partial payment on accounts (subject to individual Client policies ) of other invoices as they fall due, in order that we can keep payments flowing and maintain the supply of goods and services at this critical time. If you need to contact us please log onto our supplier portal, this is the best route to contact us with any queries. Please raise a ticket including a brief description of your issue and a contact telephone number so that we can call you to discuss.
We are working closely with our provider to resolve this issue as quickly as possible thank-you for your patience and cooperation.
Please note this does not impact on any payments to staff
