• "ELFS continually deliver an efficient, high quality and innovative shared service solution. They have provided good, cost effective support to the Trust since 2002 and have remained flexible in their approach throughout."

    Jonathan Wood, Director of Finance, East Lancashire Hospitals Trust

  • "ELFS Shared Services delivered the project on plan an to budget. They handled with minimal disruption the complexitiesof migrating two Foundation Trusts simultaneously"

    Stuart Hunter, Director of Finance and IT, Royal Bournemouth and Christchurch NHS Foundation Trust

  • "This is the first shared service arrangement the Service has ever entered into so it has been a very important and considered decision. We will be working very closely with ELFS and Advanced to ensure a smooth transition and long-term success"

    Amanda Cant, Deputy Director of Finance, London Ambulance Services Trust

  • "The main benefits of automated expenses system is the speed of reimbursements to claimants, the lack of paperwork and the ability for staff to be able to access the system to update their claims from any location."

    ELFS Client Comment

  • "ELFS Shared Services have been both efficient and professional in creating a seamless migration of services; the workflow solution offered has negated any location issues. We have seen marked Improvements with Key Performance Indicators."

    Andrew Hopkins, Director of Finance and Deputy Chief Executive, Norfolk & Suffolk Mental Health NHS Foundation Trust

  • "Our transition to ELFS Shared Services was handled in a very efficient and professional manner. Support has been excellent and we look forward to a long and productive relationship with them."

    Annette Capper, Head of HR, Coventry & Warwickshire Partnership Trust

  • "Just a note of appreciation for a job very well done in the transition from in house to ELFS Shared Services, if I'd have known it could be done so smoothly I would have done it years ago."

    Tony Whitfield, Director of Finance, Salford Royal Foundation Trust

  • "ELFS Shared Services provides highly professional and innovative financial services that respond to the needs of the Trust."

    Peter Hoyle, Acting Director of Finance and Information, Calderstones Partnership NHS Foundation Trust

  • "The support provided by the whole ELFS team during the time of transition and PCT closedown is a testament to the professionalism, the can do attitude and the very high standards that they set themselves as a service. Thank you very much for your support."

    Kirsty Hollis, Deputy Chief Finance Officer, NHS East Lancashire Clinical Commissioning Group

  • "ELFS Shared Services have provided an efficient shared service solution since April 2012; they remain responsive to all our needs and have ensured the transition of our services was professionally delivered."

    Andrew Goodwin, Deputy Director of Finance, Poole Hospital NHS Foundation Trust

  • "ELFS highly professional support and expertise ensured that the transfer of our payroll and pensions service was not only effectively managed but also enabled us to improve and transform our internal processes and capacity. The first few months of working in partnership with ELFS has already brought benefits to the Trust in terms of payroll accuracy, reduced error rates and savings."

    Lisa Ward, Head of Human Resources, North West Ambulance Service NHS Trust

Case Studies

North West Ambulance Service NHS Trust - Payroll Implementation Case Study
In January 2013 following a national tendering excercise ELFS Shared Services (ELFS) was awarded the contract to provide payroll, pensions and expenses services to NorthWest Ambulance Servces NHS Trust (NWAS).  Workinf in partnership with the NWAS HR Team, Project Lead and Trust Project Board a jointly owned project plan was devised to migrate the payroll service the ELFS within three months to deliver payroll services from the 1st Aprill 2013 Read More.....
 
London Ambulance Service NHS Trust -Implementation Case Study
In January 2012, following a successful tendering outcome, ELFS Shared Services was chosen by London Ambulance Service trust to provide financial shared services from July 2012.  London Ambulance Services's 70 ambualance stations based in the capital will use ELFS Shared Services (ELFS) who will operate a system provided, hosted  and supported by Advanced Business Solutions (ABS) Read More.....
 
Norfolk and Suffolk NHS Foundation Trust - Merger Case Study
The bringing-together of two organisations - Norfolk and Waveney Mental Health NHS Foundation Trust and Suffolk Mental Health Partnership NHS Trust - 1st of January 2012. ELFS Shared Services were requested to support the merger of the two organisations by extending service provision across the whole organisation Read More.....
 
Royal Bournemouth and Christchurch NHS Foundation Trust and Poole Hospitals NHS Foundation Trust -Implementation Case Study
In December 2011, following a successful tendering outcome, ELFS Shared Services was chosen by both the Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust (RBCH) and Poole Hospitals NHS Foundation Trust (PHFT) to provide financial shared services to the respective Trusts. Read More.....
 
Coventry and Warwickshire Partnership NHS Foundation Trust - Implementation Case Study 
In January 2012 following a national tendering exercise ELFS Shared Services was awarded the contract to provide a payroll, pensions, expenses  and a lease car management service to Coventry and Warwickshire Partnership Trust . Working closely in partnership with the HR Project lead and Team  and the two outgoing Payroll teams , a jointly owned project plan was devised to migrate the Payroll service to ELFS within three months to deliver payroll services from 1st April 2012.Read More.....
 
Salford Royal NHS Foundation Trust - Implementation Case Study
 
In July 2010 ELFS Shared Services was awarded the contract to provide a payroll, pensions and expenses service to Salford Royal NHS Foundation Trust (SRFT). Working closely in partnership with SRFT HR and the outgoing Payroll team, a jointly owned project plan was devised to migrate the Payroll service to ELFS within three months to deliver payroll services from 1st October 2010.Read More.....
 
Norfolk & Waveney Mental Health NHS FT - Implementation Case Study
 
In April 2010, ELFS Shared Services commenced providing shared services to Norfolk and Waveney Mental Health NHS Foundation Trust, following a tendering exercise to provide Financial Accounting, Systems and Accounts Payable services. Read More.....
 
Conclusion
 
ELFS has a successful track record of safely migrating and delivering shared service on plan and to budget, but it is also recognised by its business partner organisations as an added value shared services provider of process improvements and business intelligence.
 
If you would like to discuss your future financial services requirements in confidence, please contact Graham Gornall, Director,on 01254 732594.